CUSTOMER RELATIONS

Get to Know Your Customers Deeply with Accurate Data Analysis

Understanding Customer Preference and Behavior with Available Data

With Opaper's Customer Data feature, you can access in-depth information about your customers, from purchase history to product preferences, for a more targeted business strategy.
Customer Data

Customer Data Features to Understand Their Preferences

Establish a good relationship by always knowing and giving your best to your loyal customers.

Purchase History and Buying Behavior: View purchase history and customer habit patterns.

Customer Segmentation: Categorize customers based on their demographics, habits, and preferences.

Analysis for More Effective Marketing: Use data to design more personalized marketing campaigns.

Explore our other order management features!

Explore our other operational and back office features!

Discover our other customer relation features!

Check out our other employee management features!

Types of Food Businesses Suitable
for This Feature

Find out if your food business belongs here!If you can't find it or are still unsure,
please contact our team directly

Coffee Shop

Coffee shop You need a system that is faster, more efficient, and ready to support expansion? Opaper has POS and ERP solutions that make it easy to manage from one location to multiple branches!

Restaurant

Your restaurant needs a faster, accurate, and user-friendly system solution? Opaper ready to help you organize your operations without any hassle — from the kitchen to the financial statements!

Franchise

Ready to expand your F&B franchise? Opaper comes with F&B dedicated POS and ERP systems that facilitate multi-branch management, improve operational efficiency, and provide full control over each location. From one branch to a hundred—everything can be easily managed!

Food Truck

Get ease in managing food truck operations with flexible POS and ERP systems. From transaction logs to sales reports, Opaper supports your business anytime, anywhere.

The Right Opaper Products for
Your Food Business

With Opaper's full solutions, you can provide the finest digital experience for your customers.
Flow FOH & BOH made smooth
Organize and fulfill orders from anywhere with Opaper's simple Kitchen Display System (KDS). All made easy, in one affordable solution!
Learn about this product
ERP System Built for Foodservice Industries
Make it easy to purchase raw material stocks from suppliers automatically. Inventory reports are accurate and easy to understand by employees with FIFO system.
Learn about this product
Hassle-free CRM system
All-in-one CRM features with smart technology that can provide data analysis about your customers to be more personalized.
Learn about this product

What they said?

Learn about our merchants' stories, experiences, and feedback after they began using Opaper and utilizing its capabilities.
No items found.
Get a sophisticated system for IDR 250K one-time pay?

FAQ

Maximize Your Business with Opaper's Customer Data Features

What's the secret to getting customers to come back again and again?

The answer is simple: Get to know them more closely.

With Opaper's Customer Data feature, you not only know who your customers are, but also understand their spending habits to create more effective marketing strategies.

Let's talk about how this feature can help your business!

I don't know, then I don't love.

Understand Your Customers, Increase Their Satisfaction

Opaper's Customer Data feature automatically records important information about your customers, such as names, contacts, to transaction history. With this data, you can give a personal touch while serving them.

Imagine how happy customers are when they feel more than just a “number” for your business. Simple things like greeting them by name, or reminding them of promos relevant to their shopping habits, can increase loyalty significantly.

Know Your Favorite Products and Frequency of Purchase

What do your customers like? Opaper Knows the Answer.

This feature gives you access to data such as:

  • Favorite products that are often purchased.
  • Frequency of purchase by each customer.

With this information, you can create a more targeted promo. For example:

  • Offer discounts on frequently purchased products.
  • Provide special incentives to loyal customers with a high purchase history.
  • Submit product recommendations based on their interests.

The result?

Sales increased, and customers felt more noticed.

Create Loyalty with Special Programs

A loyal customer is the biggest asset of your business. Use customer data to develop attractive loyalty programs.

For example:

  • Give points for each transaction that can be redeemed for rewards.
  • Create exclusive promos for customers with a certain level of shopping.
  • Celebrate their special moments like birthdays with special discounts.

With Opaper's Loyalty Program feature that integrates directly with customer data, you can organize all this easily and efficiently.

Leverage Customer Data for Smarter Marketing Strategies

Why is customer data important? Because by understanding who your customers are and what they like, you can:

  1. Proper Retargeting: Send promos or discounts to entice old customers back to shopping.
  2. Customer Segmentation: Group customers by their shopping habits to create more personalized campaigns.
  3. Marketing EfficiencyFocus your marketing budget on strategies that produce real results.

Why Choose Opaper?

Opaper's Customer Data feature doesn't just record, it also gives you insights that can be directly applied to improve sales and customer satisfaction.

  • Automatic and Integrated: All customer data is recorded automatically, without the need for manual input.
  • Easy to Use: The user-friendly dashboard makes it easy to access and utilize data at any time.
  • Support Other Features: Integrates with loyalty programs, discounts & promotions, as well as data analytics for maximum results.

Know Your Customers, Build Close Loyalty!

With Opaper's Customer Data feature, you don't just sell products, but also build more personalized relationships with customers. Don't let important data be missed—take advantage of this information to drive your business growth to the next level.

Come on, try Opaper now! Experience how this feature helps your business be closer to customers, while being more efficient at managing them.

Baca lebih banyak