OPERASIONAL & BACK OFFICE

Analyze loyal customer data and optimize your sales: Make your business scale

Make Smarter Decisions with Comprehensive Business Data Analytics

Opaper's data analytics feature helps businesses better understand operational performance to customer behavior.
Data Analysis

Data Analytics Features for a More Strategic Business

Developing a successful business does not escape a deep understanding of loyal customers and their preferences. By analyzing customer data, we can gain valuable insights that can help optimize sales strategies and lift our business to a higher level.

Data-driven solutions to identify opportunities and address challenges.

Featured features for Data Analytics:

  1. Interactive Dashboard: Easy to understand business data with graphical visualization.
  2. Detailed Sales Report: Identify the most in-demand menus and peak sales times.
  3. Customer Segmentation: Analyze customer behavior for effective marketing campaigns.
  4. Trend Prediction: Use historical data to predict stock needs and menu trends.
  5. Multi-Outlet Data Integration: All outlet data is collected in one place.

Explore our other order management features!

Explore our other operational and back office features!

Discover our other customer relation features!

Check out our other employee management features!

Types of Food Businesses Suitable
for This Feature

Find out if your food business belongs here!If you can't find it or are still unsure,
please contact our team directly

Franchise

Ready to expand your F&B franchise? Opaper comes with F&B dedicated POS and ERP systems that facilitate multi-branch management, improve operational efficiency, and provide full control over each location. From one branch to a hundred—everything can be easily managed!

Coffee Shop

Coffee shop You need a system that is faster, more efficient, and ready to support expansion? Opaper has POS and ERP solutions that make it easy to manage from one location to multiple branches!

Restaurant

Your restaurant needs a faster, accurate, and user-friendly system solution? Opaper ready to help you organize your operations without any hassle — from the kitchen to the financial statements!

Food Court

Manage your food court or food court operations without hassle! Opaper comes with integrated POS and ERP solutions, helping you monitor sales, manage tenants, and provide the best experience for customers in each tenant.

The Right Opaper Products for
Your Food Business

With Opaper's full solutions, you can provide the finest digital experience for your customers.
Flow FOH & BOH made smooth
Organize and fulfill orders from anywhere with Opaper's simple Kitchen Display System (KDS). All made easy, in one affordable solution!
Learn about this product
ERP System Built for Foodservice Industries
Make it easy to purchase raw material stocks from suppliers automatically. Inventory reports are accurate and easy to understand by employees with FIFO system.
Learn about this product
Hassle-free CRM system
All-in-one CRM features with smart technology that can provide data analysis about your customers to be more personalized.
Learn about this product

What they said?

Learn about our merchants' stories, experiences, and feedback after they began using Opaper and utilizing its capabilities.
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Get a sophisticated system for IDR 250K one-time pay?

FAQ

Opaper Data Analytics: The Key to Understanding Your Business and Customers Deeper

Data is the biggest asset in the F&B business, but how do you leverage it to increase sales, strengthen customer relationships, and ensure operations remain optimal? With the Data Analysis feature of Opaper, you can realize all this easily.

Recognize Customer's Favorite Products and Categories

Do you know what menu your customers like best? Or what categories of products are purchased most often? With Opaper Data Analysis, you can find the answer.

This feature allows you to:

  • Keep track of customer purchase history.
  • Understand their shopping trends and patterns.
  • Identify the most popular products.

For example, if the data shows that latte coffee is the most popular menu on weekdays, you can create a special promotion to increase sales further. By understanding customer preferences, you can create a more personalized and relevant strategy.

Know the busiest days and hours for operational optimization

Ever felt overwhelmed during rush hour due to lack of staff, or conversely, too many employees in quiet hours? With Opaper Data Analysis, you can avoid this.

Data from Opaper provides insight into:

  • Days and hours of highest activity.
  • Customer traffic patterns.

As a result, you can:

  • Adjusting the work schedule of employees.
  • Reduced customer waiting time.
  • Improve customer satisfaction with faster and timely service.

For example, if the data shows a spike in visits every Friday night, you can add staff or create special promotions to maximize profits.

Get to Know Your Customers Closer and Provide the Right Incentives

A strong relationship with customers is the key to loyalty. But how do you get to know your customers well? The answer is in the Opaper Data Analysis.

With this feature, you can:

  • Understand customer preferences and demographics.
  • Segmenting customers by age, location, or shopping habits.
  • Provide personalized incentives, such as exclusive discounts or special rewards.

For example, customers who often buy black coffee could be given special offers to try new menus such as cold brew. This personalized approach not only increases sales, but also builds long-term loyalty.

Why Choose Opaper Data Analysis?

  1. Real-Time Data: All information is available directly to support strategic decisions.
  2. Deep Customer Insight: Helps you understand who your customers are and what they need.
  3. Operational Optimization: Better efficiency in every aspect of the business.

Utilizing data in the right way is an important step to take your business to the next level. With Opaper Data Analytics, you not only run a business, but also understand it better.

“Data is the key to success. With Opaper, the door to your success is always open.”
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